Answers to our most frequently asked questions are just one click away.
I'm having trouble logging into my Hut Rewards Account
If you are experiencing issues logging into your Hut Rewards account, we recommend clearing your browser cache, data, and cookies, and then restarting your browser. We also recommend trying to use a different browser or device to log in. If you are using the mobile app, we recommend trying to uninstall and reinstall the app and ensuring that the app is updated to the latest version. Additionally, you can try to disable your VPN. If the issue persists, please visit pizzahut.com/contact-us and fill out the required information. You can also reach out to us on social media @PizzaHut (X) or @PizzaHut (Instagram).
How do I reset my password if I have lost or forgotten it?
If you forget your password, that's OK! Just click on the "Forgot your password?" link on the Sign In page.
I'm not receiving my password reset email
Please try clicking the following link to reset the password to your account: Reset Password. If you are still not receiving the email, please visit pizzahut.com/contact-us and fill out the required information. You can also reach out to us on social media @PizzaHut (X) or @PizzaHut (Instagram).
How will I know when the restaurant received my Internet Order?
Once you submit your order, the Order Confirmation page will show the time your order was received along with an estimated time that your order will be ready for carryout or delivery. You will also receive a confirmation email at the email address you provided at registration. And if you're still unsure about your order, you can always call the restaurant directly.
I have an issue with an existing or completed order
We recommend reaching out to your store directly for assistance with your order. If you are having trouble reaching the store, please visit pizzahut.com/contact-us and fill out the required information. You can also reach out to us on social media @PizzaHut (X) or @PizzaHut (Instagram).
Can I use my coupon online?
In most cases you can redeem any valid Pizza Hut coupon online.
My coupon doesn't work
If you are experiencing difficulties redeeming a coupon code, we recommend ensuring that you are first logged into your Hut Rewards account. Then, we recommend entering the code first, with an empty cart. You should then automatically be redirected to choose the item(s) for your coupon. If the issue persists, please visit pizzahut.com/contact-us and fill out the required information. You can also reach out to us on social media @PizzaHut (X) or @PizzaHut (Instagram).
What payment options are available through Internet Ordering?
Most restaurants accept cash, Pizza Hut Gift Cards and eGift Cards, as well as all major credit cards.
What locations offer buffet or dine-in?
Buffet and dine-in availability varies by location. We recommend reaching out to your local store directly for more information about their current policies.
How do I get in touch or submit feedback with someone at Pizza Hut?
You can reach someone at Pizza Hut by contacting your local store, visiting pizzahut.com/contact-us and filling out the required information, or reaching out to us on social media @PizzaHut (X) or @PizzaHut (Instagram).
Where can I learn more about the Gluten-Free Pizza option?
To learn more about Gluten-Free Pizza click here.
Which Pizza Hut restaurants offer the Gluten-Free Pizza option?
Please go to pizzahut.com and enter your zip code or address for Delivery or Carryout and look for the Gluten Free tab on the Pizza page, or click here for the full list of stores offering Gluten-Free Pizza. If Gluten-Free Pizza is not offered at your local restaurant and you would like it offered then please let us know by clicking here and fill out a Gluten-Free Pizza request (click “Gluten-Free Pizza Inquiry” on the first drop down) on our Contact Us page.
How can I find nutritional information about Pizza Hut products?
It's easy to locate nutritional information for Pizza Hut products. From almost any page on the site, click on the "Nutrition" link in the footer. The resulting pages will have all the details about our product nutrition. You can also visit https://m.nutritionix.com/pizza-hut/portal/.
How can I submit my resume to Pizza Hut?
Submit your resume by visiting the Pizza Hut Career Center (jobs.pizzahut.com). Check back often - positions are updated daily. You will receive an emailed acknowledgement to confirm the receipt of your resume. After a resume is received, it is reviewed by a hiring manager. Only candidates selected for an interview will be contacted.
How do I close my Hut Rewards account?
Click here to access the Close My Account Form. You will receive an email to confirm your request. Click “Confirm Email” for the request to be processed. For questions, please click here, select “Hut Rewards Experience” and “Delete Account.” Lastly, submit the form. For the full Hut Rewards Loyalty Terms, click here.
How can I learn more about becoming a Pizza Hut franchisee?
Please visit https://franchise.pizzahut.com/ for more information about this.
How do I reset my password if I have lost or forgotten it?
If you forget your password, that's OK! Just click on the "Forgot your password?" link on the Sign In page.
How will I know when the restaurant received my Internet Order?
Once you submit your order, the Order Confirmation page will show the time your order was received along with an estimated time that your order will be ready for carryout or delivery. You will also receive a confirmation email at the email address you provided at registration. And if you're still unsure about your order, you can always call the restaurant directly.
What payment options are available through Internet Ordering?
Most restaurants accept cash, Pizza Hut Gift Cards and eGift Cards, as well as all major credit cards.
Can I save my credit card information for future online purchases?
Yes, you can securely save your credit card information to your account. For security purposes, if you share an account we recommend that you NOT store your credit information online as anyone who has access to your username and password could charge Pizza Hut purchases to the card without your knowledge. To manage your account, just click on "My Account" at the top of the page.
Can I use Pizza Hut Gift Cards and eGift Cards for online purchases?
Pizza Hut Cards can be used for online orders at participating locations. If a restaurant accepts the Pizza Hut Card as a form of payment, it will be an option during checkout. At this time, a customer can use one card per purchase and must provide a second form of payment in case the Pizza Hut Card they are using does not cover the entire purchase amount.
I can't find what I'm looking for. Where can I go to ask my question?
If you don't see the answer to your question, please complete our contact form online
Why am I missing information like saved addresses, payments, and order history on my account?
You may notice changes to your saved account information as a result of recent enhancements to the Pizza Hut online experience.
Effected account information:
- Saved Addresses: Previously saved addresses will no longer be available. Moving forward, you can add and save addresses in your customer profile.
- Saved Payment: Previously saved payments will no longer be available. Moving forward, payment methods saved during checkout will be stored in your account.
- Order History: Previous order history will no longer be available. Moving forward, orders will be saved for up to 12 consecutive months.
We apologize for the inconvenience and encourage you to save your information moving forward for an easier ordering experience.
How can I purchase Pizza Hut Cards?
You can purchase Pizza Hut Cards online in $10 and $20 denominations. Shipping charges apply. Online orders are limited to a total order value of $200, exclusive of shipping and handling. You can also purchase Pizza Hut Cards at participating Pizza Hut locations. If you purchase a card at a participating location, you can load your card in increments of $5 (up to $100).
I purchased a Pizza Hut Card online, but I never received it. Is there a phone number I can call to get help?
For issues regarding online Pizza Hut Card orders, call 1-844-484-3488. Please have your confirmation email available for reference.
Is it possible to buy large quantities of Pizza Hut Cards?
Yes, it is possible to order large quantities of Pizza Hut Cards. Just visit your local restaurant, call 1-844-4-THE-HUT, or e-mail pizzahut@rpgglobal.com. Online orders are currently limited to a total of $200, exclusive of shipping and handling.
Can I buy a Pizza Hut Card for someone and have it mailed directly to him/her?
When you purchase a Pizza Hut Card at a restaurant, you will have to mail the card yourself. When you purchase a Pizza Hut Card online, you may have Pizza Hut mail the card to the recipient.
Can I use a credit card to pay for a Pizza Hut Card?
Yes, we accept credit cards as payment for Pizza Hut Card purchases, both online and at participating restaurants. Accepted credit card types vary by location.
Should I keep my Pizza Hut Card even though it has no value?
Yes, you can reload your card again later, if it is marked as reloadable. Visit any participating Pizza Hut location to reload your card.
I don't have enough value left on my Pizza Hut Card to pay for my entire order. Can I still use it to place an order?
You can pay for part of your order with the Pizza Hut Card and the remainder of the order with an alternate form of payment like cash, check or credit card.
Do you donate gift cards to charity or civic organizations?
For donation requests, please review our Corporate Contribution Guidelines.
How do I check the balance on my Pizza Hut Card?
Visit the link for "Check Gift Card Balance" at the bottom of the page or call 1-877-302-7777 and enter the number on the back of your Pizza Hut Card to get an updated balance.
Can I use the Pizza Hut Card to pay for my delivery order?
Yes. When the order arrives at your door, present the Pizza Hut Card so the Pizza Hut driver can make an imprint. You may keep the card.
I can't find what I'm looking for. Where can I go to ask my question?
If you don't see the answer to your question, please complete our contact form online.
How can I submit my resume for an open position?
Submit your resume by visiting the Pizza Hut Career Center (jobs.pizzahut.com). Check back often - positions are updated daily.
How can I find a position in a specific state or category?
Our Pizza Hut Career Center (jobs.pizzahut.com) offers specific criteria for your search. You may search by a variety of options including city, state, and zip code. If you're interested in a certain job, you can also search by position.
If I don't see any positions that match my qualifications or interests, should I still submit a resume?
Yes. Positions are being added daily and, more importantly, recruiters are searching these resumes in our database around the clock.
After I submit my resume online, how do I receive a confirmation?
You will receive an emailed acknowledgement to confirm the receipt of your resume. After a resume is received, it is reviewed by a hiring manager. Only candidates selected for an interview will be contacted.
I can't find what I'm looking for. Where can I go to ask my question?
If you don't see the answer to your question, please complete our contact form online.
What is a coupon code?
A coupon code is a code that is assigned to a Pizza Hut coupon that helps to identify the deal you want to redeem. The code is easy to find because it has either a square or circle around it or it will be clearly labeled as a coupon code.
I'm looking at my coupon but do not see a coupon code. Where is it?
The coupon code is a letter and number combination with either a square or circle around it.
Can I look at coupons for my area online?
Yes, though offers vary by location. From most pages, you can view deals by clicking on the "Deals" navigation towards the bottom of the screen.
Why is there a set minimum amount for most delivery orders?
For delivery orders placed online or by phone there is a minimum order amount. In most restaurants the minimum delivery amount is around $8-$10 (minimum delivery amount varies by restaurant location).
How can I find a restaurant near me?
The Pizza Hut Store Locator will help you find the restaurant nearest you. It will also show which locations offer dine-in, delivery and carryout.
Where do I register for Pizza Hut sweepstakes?
Pizza Hut doesn't always have a sweepstakes promotion, but you can sign up to receive notification through email when one becomes available.
How can I give feedback to Pizza Hut about my restaurant experience?
Pizza Hut wants to ensure that you have a terrific experience in our restaurants and on our website. If you would like to provide feedback, please complete our contact form online or contact our customer satisfaction hotline at 1-800-948-8488.
Which restaurants offer delivery service?
Most Pizza Hut restaurants offer delivery service. To find out if your hometown Pizza Hut restaurant offers delivery, enter your street address into our Store Locator. Any of our restaurants that deliver to the address you entered will be listed.
I can't find what I'm looking for. Where can I go to ask my question?
If you don't see the answer to your question, please complete our contact form online.
Still have a question? Contact Us